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SUCCESS STORY #2

Computer Geeks

Summary

Industry: Computing and Information Technology (IT)

Client name: Computer Geeks

Bio: Computer Geeks is a Microsoft Gold Partner IT company that provides consultancy, support and business solutions across the UK.

Website:  www.geeks.co.uk

Goals: Improve website visibility and competitive position for relevant search terms in search engine results pages (SERPs), improve website traffic rates and quality from SEO and social media, and increase target audience engagement with the website.

+129%
approx. organic keywords ranking on page 1
+21%
approx. website sessions from organic search
+29%
approx. website sessions from social media

Solutions

“It’s been a real pleasure dealing with Sara and the team. Sara is a personable, professional, with a keen eye for detail, and it was her qualities that gave us confidence in the quality we would get from working with 2C.”

Nick Richards, Director – Computer Geeks

Results

smiley speech bubble for reputation management

SEO Blogging & Social Media Management

We created informative and engaging SEO-optimised blogs and social media posts that had a significant improvement on search engine performance with a 129% increase in organic keywords ranking on page 1, a 21% increase in sessions from organic search and a 29% increase in sessions from social media. Furthermore, four of the blogs that were shared via social media during the campaign period appeared within the top 20 most visited pages on the website, and average time on page increased by 3%.

+129%
approx. organic keywords ranking on page 1
+21%
approx. website sessions from organic search
+29%
approx. website sessions from social media

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So, you’re a digital marketing rookie. You’ve got as far as deciding to implement search engine marketing (SEM) but you don’t really know what that means. As for SEO, you can just about remember which order to say the letters in, but you don’t know what they stand for. You certainly don’t know what to optimise or how. So, what do you do?

You try to educate yourself. Off you trot to Google, because it knows everything, right? Perhaps it does, but search engine optimisation still confuses the hell out of you. Every online guide, forum and blog post has something different to say. How do you decide what advice to take and what to ditch? Is it even worth the effort?

Aaaaaand breathe. Grab yourself a coffee and get ready to understand the essentials of SEO. We hear new clients battling with the concept every day, so here at 2C Digital we have written this simple article to introduce you to search engine optimisation, and help you two to become friends.

So, what do those three letters stand for?

Ok grasshopper. Search engine optimisation (SEO) is the process of improving the position of your website on “organic” (free) search engine result pages such as Google, Bing and Yahoo! and AOL. Organic search listings appear below pay-per-click (PPC) ads, as shown in the image below:

That’s the definition nailed. Now how do you go about SEO?

Types of SEO

There are three ways to go about optimising your search engine position.

1) Technical optimisation

This is for the HTML geeks and involves keeping your website running smoothly from the back-end. Your website will climb up the SERPs if it is easy for users to navigate, well-coded and free of errors.

2) On-page optimisation

You can build the following things into each web page to improve its search engine optimisation:

  • Relevant keywords and key phrases — words and phrases that people use to search for services/products relating to that web page.
  • Building keywords into:
    • Meta descriptions — the short description of your page that features in the search listing (see below image).
    • Image alt tags — the name labels that you give to images on your website.
    • Title & header tags — the coded tiles and subheadings on a web page.
  • Content — high quality blog articles that include keywords and key phrases, videos and images.
  • Internal links — linking to other pages within your website.

3) Off-page optimisation

  • Inbound links and backlinks — featuring your website and specific web page links on other relevant and reputable websites via blog articles, social media posts, directories etc.
  • Map listings — listing your business location and website on Google Maps etc.
  • Google Plus — having and actively using a Google Plus page that links to your website.

What’s good about SEO?

  1. Well, first up — it’s free. You don’t get charged for clicks on your organic search listing, unlike pay-per-click (PPC) ones which appear above SEO results. Some users also prefer the look of an organic listing over a paid ad.
  2. It can form part of a blended approach to increasing website conversions. SEO can be used in unison with PPC to help secure a dominant position on search engine results pages (SERPs).
  3. It can help to increase brand awareness and reputation. Building quality links is a form of SEO that gives you positive exposure.
  4. It gives your website visitors a better user experience. Technical and on-page search engine optimisation ensures that you have a well-functioning and easy to navigate site that contains high quality content. Your users will no doubt thank you for this.

What’s not so good about SEO?

  1. It’s not a quick fix. It can take a long time before you see the impact of your SEO efforts and once you start, you can’t stop. Search engine optimisation is a long-term strategy that ceases to work when you cease to feed it. Which brings us on to…
  2. It’s time consuming. SEO requires careful analysis and a clear, dynamic strategy. Implementing this takes time, week after week.
  3. It’s difficult to measure. Unlike PPC, the results aren’t tangible because search engines don’t collect specific results about the SEO techniques that you implement. Instead, marketers tend to use multiple third-party platforms in an effort to collate results.

How to monitor SEO

You can monitor your website’s SEO performance by using the below third party tools. Unsurprisingly, these market leaders tend to come with a price tag but without them, it is almost impossible to measure the success of your search engine optimisation.

On-page and off-page tools:

Moz semrush similarweb

These tools provide performance metrics and recommendations on your website’s keywords, backlinks and positioning, meaning that you can determine where to focus your SEO efforts and how to maintain and improve its search score. They also provide useful competitor insights.

hootsuite buffer buzzsumo

These tools provide social media performance metrics such as likes, followers, shares, mentions etc. They also generate post ideas, create the posts themsleves, recommend the best times to post, highlight missed engagement opportunities i.e unanswered messages, and give useful competitor insights.

Technical optimisation tools:

These tools provide insights into the back-end of your website, such as duplicate content, meta descriptions, title tags, image alt text, pages crawled and indexed etc.

SEO v PPC – which one should I choose?

In a world of perfection and fairies, you’d use both SEO and PPC to bag a dominant share of search engine results pages (SERPs). Perfection comes with a sizeable price tag however. If your budget is tight, we’d recommend starting with PPC as it yields quick results. You can then determine whether search engine marketing is right for you and accumulate a budget to spend on SEO.

If search engine optimisation is now starting to make sense for your business, we’d love to help you get your show on the road. Contact us today and speak to a member of our expert team!

Social media is an essential marketing tool for any business. Managed effectively, social marketing can spread your reach to:

  • Increase brand recognition;
  • Improve brand loyalty; and
  • Create more opportunities to convert.

This impressive range of benefits can only be realised by taking a strategic and structured approach to feeding and managing your social media platforms. Some businesses achieve this in-house, whilst others hire a digital marketing agency to look after it for them.

Whichever route you take to managing your social media, here at 2C Digital we use six key ingredients for turning your communication into revenue:

1) Sharing meaningful content

Social marketing requires that you understand your audience’s demographic. How old are they? Are they male or female? Where do they live? What lifestyle do they lead? What tone of voice will engage them? When you understand these things, you can appeal directly to your audience with posts that are relevant and interesting to them. Use images to capture their attention and hashtags to increase visibility.

It takes time to build a picture of what your audience will respond to and you won’t always get it right. Refine and develop the content you share with the help of trialling and historical analysis.

2) Being an influencer

Positioning yourself as an expert within your industry can go a long way to building trust in your brand. Keep up-to-date with the latest industry trends and techniques and share your thoughts on them with your audience.

3) Content mix

Every social media post needs to have a marketing goal, such as raising brand awareness, increasing leads, building relationships or providing good customer service. It’s important to always keep these goals in mind and share a mix of posts that support each one. A good way of planning and keeping track of this is to run a social media publishing calendar.

4) Staying current

When a business doesn’t keep its information up-to-date it can damage brand loyalty and conversion rates. Tell your audience when you move offices or change phone number. If your products or services change, let your audience know what’s changing, why and how it will benefit them; this includes new product lines and special offers. It helps to keep existing customers stimulated and can also bring new visitors to your website. Helping your customers to find you, contact you and keep up-to date with your services will keep relationships sweet.

5) Social engagement

Social media presents an opportunity to engage with your audience directly and build authentic relationships. We all like to be noticed, right? Show your audience that they matter to you by reaching out with more personal responses. Be the person behind the screen – it’s a great way of building trust in your brand. Try regularly liking, sharing and commenting on others’ content, and answering questions raised within your online community. This is a time-consuming aspect of social marketing, and it does require certain skills, but the return on investment can be significant.

6) Analysis and review

Repeat after me, “Launch. Review. Adjust. Repeat.”

This is your marketing mantra. Stick to it and good things will happen. Social media marketing can only become targeted if you analyse what has and hasn’t worked. It’s a dynamic process of testing, revising and testing again. You need to know, for example, what types of imagery, wording and offers gained you likes and followers. Metrics provide intelligence, and intelligence is a beautiful thing. It gives you insight into the customer journey, allows you to measure success, and informs your wider digital marketing strategy. Keep a close eye on your competitors’ social channels too. Observing what has and hasn’t worked for them can save you valuable time and learning.

If you need help implementing and managing your social media marketing, email us at hello@2cdigitalmarketing.com and speak to a member of our expert team today!

SUCCESS STORY #1

Dr Will’s

Summary

Industry: Food

Client name: Dr. Will’s

Bio: Dr. Will’s are manufacturers in healthy, natural condiments including tomato ketchup and mayonnaise, both online and in stores such as Waitrose and Holland & Barrett.

Website: www.dr-wills.com

Goals

  • Improve website visibility and click-through rate for SEO.
  • Provide a better website user experience.
  • Turn more website visitors into leads.

Solutions

“Excellent experience – did a great job of the SEO, keeping me informed all the way through the process. The website is in much better shape as a result. Would definitely recommend!”

Liam White, CEO and Co-Founder – Dr. Will’s

Results

tickboxes for monitoring and reporting

SEO Consultancy

Our website and SEO audit identified the following optimisation opportunities which we upskilled the Dr. Will’s team on, who later implemented:

  • Rank website copy and meta data for relevant keywords.
  • Increase page load speed and cross-device functionality.
  • Make information easier to scan and digest.
  • Improve website indexing/site mapping and fix re-directs.
  • Ensure web copy relevance and highlight company and product USPs.
  • Strengthen calls-to-action on each page.
  • Post engaging SEO-optimised blogs on a monthly basis.
  • Create performance reports to measure KPIs and shape digital strategy.

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